List Management

We look at your current customer list and make sure the list is accurate and viable. We make sure it has all the information you need to run successful campaigns, conduct surveys and add to your list with new potential customer contacts. Let us define your existing client base and check on customer satisfaction.

Telemarketing

We will conduct phone surveys, do market research and more. The aim is to use CBO's unique call centre to develop a strategy to identify and achieve your goals in contact center planning, implementation, and operations.

CBO delivers the lowest cost solution, peak operational efficiency, improved customer experience, and significant quality improvements by providing the highest quality outsourced customer contact management.

CBO offers a variety of services; we are diversified in our operations to ensure we are prepared to handle the ever-changing demands of our clients.

E-mail & Fax Broadcasting

Tell your customers what's new, what's coming and why they should do business with you.

CBO will maintain top of mind campaigns to keep your name and message in front of your potential customers. We will build, design and execute e-mail & fax broadcasts according to your monthly plan.

We will also update you with the results of these activities on a per event follow up as well as a monthly report.

Direct Mail

Press Releases

We will be in contact with media outlets and release pertinent information regarding your business. This may include but not limited to, newspapers, radio, trade publications, and magazines.

Website Development

It's hard to generate sales or service leads when potential customers can't find your information, or your products and services aren't clear. Let us help you. We will redesign and make your web site work for you.

We will make sure your company can easily be found when customers search for you.

We will also help you utilize local web links to advertise your business to attract new customers you may not have been able to reach with your previous marketing campaigns.

Phase I - Initial Meeting

The goal of this initial meeting is to discuss the scope and expectations of the custom website project. At this stage we identify the objectives of your business or organization, and then review the products, services, information or resources you have to offer.

We will also evaluate the need for your own domain name and your web site hosting options. Based on this we will provide you with a scope document that summarizes the objectives of your web site and outlines the content and navigational structure.

Phase II - Design Prototyping

Based on the scope document, we can proceed to the actual design and construction of your web site. We can use content and graphic material you provide to us or we can create graphics and a logo for you. Our design team will present at least 3 different concept looks for comment/suggestions/changes. These will be DRAFT visual representations (mockups) or interactive representations (prototypes) of the site intended to show colors, graphics and navigation. From these choices the client will make their final choice of how the website will appear in its final form.

This is a critical part of the process due to the fact that everything from this point forward will be done with this final website design in mind. We will repeat this process (design iteration) until the design and usability goals are met.

Phase III - Final Design Prototyping

Once a website template has been chosen, a working version of it will be created in HTML for another review. At this point you can review your web site and request any changes you would like us to make in terms of content or graphics.

We now begin to build the complete website. A DRAFT copy will again be placed on the testing server so that you have continued access as to the progress of the website design development.

Phase IV - Making it Final!

Once final approval from you is received via email, the initial version of the website will be moved to your URL. We will thoroughly test it in order to validate all hyperlinks and e-mail addresses, to make sure that all forms, buttons, Java scripts, etc. work properly, and to test browser compatibility, screen width, and colors.

Phase V - Maintenance

One key to having a successful website design is to keep the website updated with new and relevant content. Once your website is live and you need changes and updates, just give us a call or send us an email with your desired changes.

Incentives

Today's business environment has changed dramatically and it can be a real challenge to make a sale. Sales skills alone aren't enough to compete with so many new products and services becoming everyday commodities. This means you have to distinctively separate your business from the competition and lead each of your potential customers to think it would be a waste of time to do business with anyone else regardless of the price.

Consumers are shopping for the best bargains and they all want more than what they paid for. Every industry needs a marketing tool or competitive edge that appeals to a wide range of customers. Many companies have already discovered that standard incentives (i.e. factory hard premiums and incentives) just don't cut it with the customers in our continuously changing economy. The incentives you select have to appeal to your customers' interests in order to measure up and get the results you are looking for.

Thousands of promotional companies offer incentive programs that are designed to evoke an emotional response and motivate people to take a positive action. It's obvious from industry surveys provided by the Incentive Federation that travel is the most widely appealing incentive where everyone wins. Your sales people will close more sales, your clients will enjoy an exciting vacation experience and your business will continue to grow.

Areas you can use vacation incentives for:

Sales Incentives – To increase sales. Employee Incentives – To motivate, retain and reward efficient employees. Customer Loyalty Incentives – To build customer loyalty and trust. Referral Incentives – To develop contacts and promote referrals. Purchase Incentives – Increase immediate sales and obtain money up front. Membership Perks – Sell new memberships. Trial Incentives – Encourage trial of product or service. (i.e. car test drives). Up-sell Incentives – Encourage product or service upgrades.

Some examples of industries that are currently using vacation incentives:

Banks and Financial Firms Medical Companies Car Dealers Jewelry Stores Furniture Retailers Service Providers Real Estate Firms Manufacturers Distributors

SEO/SEM

Search Engine Marketing is the tool of e-commerce enhancing the outstanding world of web with Search Engine Optimization as its integral tool which include the process of keywords research, paid per link, paid per inclusive and much more to explore this milky way of websites.

Customer Testimonials

Project Name:www.Senpai-it.com/dedicatedservers

The Ireland based company had provided the opportunity to Contact Bridge to explore their work in SEO's. With our dedicated commitment we had provided the channelized efficient strategies and plans. Our well provided services had made them to enjoy surplus profit and today it is considered as the most leading company in Ireland. .

 

Project Name: www.Appvee.com

Being as a service provider we had provided the most latest and updated techniques to increase the business of this San Francisco company in the field of phones and today it is the largest service resources for the user to access the information about the phones and android application across the San Francisco and is expanding across the U.S.A. .

 

 

Project Name:Water-filters-purifiers-softeners

We had provided the excellent links and services to the water fillers to explore the new horizon of business of water fillers. Their independence and plan had made us to use some innovative SEO techniques and today they are growing for becoming more and more popular.

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Project Name:www.getonlinequotes.com

With the commitment of serving the society we got this golden opportunity from Get Online Quotes to make their life insurance policies and other special features across the web since we both had realized that now web is the most efficient way to make awareness. With our services the company is helping and providing their essential services of life insurance to the people..

 

 

Project Name:www.Kewlcell.com

The essential and popular services on ringtones and wallpapers with reasonable rate had made us to provide our services to them to increase the strength of their business. We are feeling proud to say that our ideas and implementation has increased their users who are enjoying their entertaining services at very affordable price. .

 

Project Name:www.Sanjen.com

With the increasing scope of home based business we had provided our service to Sanjen so that the idea of serving the people must reach to the masses. We had used our efficient methods and techniques to increase their business and today they have hundred of people working from home and enjoying their benefits. .

 

 

Project Name:www.Parceldrop.co.uk

Our services has provided an excellent setup for Parceldrop to increase the scope of their services. With our services and their commitments together, we made it possible for them to increase their business horizons. With our excellent services we had provided the best available techniques so that more people can enjoy their services. .

 

Project Name:wwww.c21grandlake.com

This real estates company had received surprising reward from the people of their country after the utilization of our services. We had provided them the best possible services to increase their business of real states and today they are leading in the world of real estates and making every one dream of having their own home true with their excellent services. .

 

 

Project Name:www.Finawireless.com

With our SEO link building services we had provided them high rewards and they had a drastic change in their response rate. Also their own effort of providing services to them for 24hrs had increase the purchase of their product. .

 

 

6 Problems We Solve

* You have a strong following, but how do you get more customers?
* How do you retain customers without spending all your time on it?
* Your sales and distribution channels sell many products; you need to stay top of mind.
* You have a few customers who make up a large portion of your sales – what if they left? * People keep saying the internet is the future, you may    not be getting any leads or sales.
* You have executed new ideas, launched new products, acquired new products for distribution but your customers or prospects may not be    buying them.

How We Solve Problems!

* We become the nuts and bolts of your marketing agenda. We take a plan and implement all of the elements to deliver results. We have all the    necessary tools under one roof, utilizing a team of talented individuals.
* We have the expertise you need.
* We have a proven track record in the marketing industry. * We use up-to-date technology.
* We handle multiple disciplines.

5 Key Strategies

# Prospecting
# Acquisition
# Retention
# Appreciation
# Generate Referrals

Call Center Process